State Farm® Insurance Agent JP Dailey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary McBride
September 10, 2024
"Everyone is so friendly and knowledgeable. They will do what they can to ensure that I am getting the best value for my money. They are very responsive as well. I have never waited more than an hour for a call back, if a call back was needed."
"Thanks so much for the wonderful review Mary! I believe I have the best staff and I'm so grateful that our customers see how Wonderful they are too! "
Krystal Poe
August 29, 2024
"Awesome insurance agent!!!! Very helpful!"
"Thanks so much Krystal! we take so much pride in our work, we are so glad that it shows! "
Anita Brown
August 28, 2024
"Can’t thank Ross enough for helping me with my auto insurance! My auto insurance went up $75 a month last month. I’ve had Home insurance with State Farm for years so I reached out to check on their auto insurance and he saved me more than the $75 a month increase with a former company and also lowered my deductible!! As a person of limited income, this was HUGE!! Can’t tell you how much I appreciate the service the knowledge professionalism that help me reduce my auto insurance!! Thanks again to State Farm will definitely recommend them to friends and family or anyone that I know is in need of auto or home insurance! Thank you again Anita Brown"
"Wow, Anita Thanks for the AMAGING review! We love to hear when we are able to help our customers. "
Brenda Self
August 14, 2024
"The people are very knowledgeable and very helpful. I am very happy with this agency."
"We LOVE hearing that our customers are happy! Thanks so much for the review Brenda! "
raquil ward
August 8, 2024
"The best place for all your insurance needs. Make sure to ask for Ross Cotney. He will beat all competors rates! Raquil Ward"
"Thanks so much Raquil! "
Allen Holt
August 8, 2024
"Always great service!!! Never been disappointed!!! Very professional and always helpful with any questions I may have…."
"We strive to do and be the very best for your customers here at JP Dailey State Farm! "
lynn mulvehill
June 19, 2024
"I have used JP Daily for years! Never been disappointed and everyone is super friendly! I was very impressed when I first became his client when one day I had gone to his office to pay my premium and before I left in my car he came up to my car and introduced himself. I felt he went out of his way. Thank you all at JP Daily for being so friendly and helpful!!"
"What a wonderful review! Thank you so much Lynn! we are so grateful for loyal customers like you!"
L L Ellison
May 23, 2024
"Jan 2024 I heard a great “JP Dailey - State Farm” review from a family member so I called his office and switched to State Farm that day. Six months later a rock on the highway hit my windshield, and within 24 hrs a long crack appeared. I called and talked to JP Dailey who confirmed the damage was covered, forwarded my call to a State Farm Glass Program Admin, who gave me a choice of repair shops and let me decide which one to contact. The admin contacted the repair shop for me, they contacted me, set up an appt, rep came to my home, and replaced windshield …all within 22 hours of my initial ph call. I highly recommend JP Dailey, who was immediately available, and was himself a part in the process of getting the windshield replaced. Thank you, JP Dailey."
"We love to hear when your customers are satisfied! Thanks so much!"
kevin daboin
May 21, 2024
"Very efficient service, helpful and friendly staff"
"Our team takes great pride in their work, and we are so glad that it shows!"
Amy Hazelwood
May 6, 2024
"Jp is the best insurance agent that we deal with"
"Thanks so much Amy!"
Jennifer Murray
April 15, 2024
"JP Daily State Farm Insurance Agency I have been with State Farm for 25 years. I have never had so much trouble than in the last 2 years. JP Daily wanted me to sign an exclusion on my youngest daughter. Fine. I explained that I was working out of town but was headed home I would be there about 2:30pm. I got there at 2:15 and they had closed for the day. I went again to sign the exclusion which I thought was successful. A few weeks later they are asking me to come back down and sign another one because the first one was not filled out correctly. The 3rd time I signed JP Daily assured me it was a done deal. Then my other daughter purchased a little Mitsubishi. We added to our insurance the same day we purchased. I naturally assumed we would sign another exclusion on my youngest daughter. Same scenario. JP and Holly could not get the paperwork correct. Then I got a text from JP Daily saying ignore the cancellation notice on the Mitsubishi. The next day I got the cancellation notice. I assumed it was all sorted that perhaps they were back logged etc since it was Christmas time. January came and since October my rates has increased significantly. In the meantime, JP had the Mitsubishi tied up in so much convoluted red tape I finally had had enough. I did not change companies but changed agents. In the middle of this my husband and I of 25 years divorced. It was an act of congress to get them to separate our policies. JP still had the escrow account on the property in my ex husband’s name. And he was receiving my extra discounts for multiple policies. I was never refunded or credited that back despite numerous occasions to rectify the situation. I changed agents and explained to my new agent what was happening with JP and his team. She was astonished at what had been going on. The Mitsubishi was tied up with so many issues concerning the incorrect exclusion that my new agent recommended that I should cancel that policy and start a completely new one. I was concerned that would tarnish the insurance history that my daughter had. Fast forward to March. My daughter is getting notices from the state to provide proof of insurance. She went to the courthouse Friday to present them with proof. They wanted a specific date. My new agent restarted my policy on my daughter’s car January 22nd. The same day I realized everything was all wrong. They wanted proof of insurance for January 9th which no one seems to be able to provide for me. Now I cannot get JP Daily to return to my phone calls or my emails. The state wants to fine my daughter up to 500 dollars with the possibility of suspending her driver’s license and registration. My new agent agrees that this is completely JP’s fault. Simply because he could not get the paperwork on the exclusion correct. I miss the part where that’s mine or my daughter’s fault. JP Daily still will not return my calls or my emails. I will be in contact with a lawyer and 6 on your side. This has been a frustrating nightmare for months. I would like to add that the only person who is competent and remotely helpful in his agency is Barbara. I appreciate her kindness and willingness to try to help me. Since then I have spoken to several people that have had issues with JP Daily and his agency. I absolutely would not recommend JP Daily’s agency at all. I would also like to add that Google is requiring me to select 1 star so I may leave this review."
"Dear Jennifer Murray, We apologize for the negative experience you had with the JP Dailey State Farm Agency. We understand the frustration you felt with the multiple issues regarding the exclusion paperwork and the subsequent cancellation notice. It is not the level of service we strive to provide to our valued customers. We appreciate your patience and understanding during this difficult time, especially with the divorce and policy separation. We apologize for any inconvenience caused by the delays in rectifying the escrow account and the failure to refund or credit the extra discounts. We are sorry to hear about the ongoing issues with the proof of insurance for your daughter's car. We understand the seriousness of the situation and the potential consequences she may face. We assure you that we take full responsibility for any mistakes made in the paperwork process. We apologize for the lack of responsiveness from JP Daily and his team. We understand the frustration this has caused and we are committed to resolving the matter promptly. Our customer service team will reach out to you directly to assist with the proof of insurance issue and address any other concerns you may have. We appreciate your feedback regarding Barbara's assistance and kindness. We will ensure that she receives recognition for her efforts. We value your loyalty as a long-term State Farm customer and we are truly sorry for the negative experience you had with our agency. Thank you for bringing these issues to our attention. "
Lauren Goetz
April 10, 2024
"JP is efficient, clear in communication and takes care of your insurance needs! Also responds in a timely manner"
"Thank you Lauren for the awesome review, we are so grateful to have you as one of our valued customers! "
Amber Cotney
April 10, 2024
"I've had a great experience with this agency and my agent, Ross. My questions are always answered in a timely manner and extra effort is always paid to my needs. Highly recommend."
"Thanks so much Amber! "
Ashley Cotney
April 10, 2024
"Excellent customer service and professionalism! I HIGHLY recommend that you handle all of your insurance needs with JP and his staff! You wont be disappointed!"
"Thank you so much for the review! We have a wonderful and knowledgeable team that takes great pride in their work, and we are so proud that it shows! "
Shellia Harris
April 10, 2024
"I would highly recommend JP and his staff for all your insurance needs! They are very knowledgeable and so very helpful!!"
"Thanks Shellia! "
Paige Scott
April 10, 2024
"I have had an excellent experience at this agency. They are prompt and listen so well to what I want and need. Extra shout out to Ross Cotney. He was awesome. I highly recommend this agency."
"Thanks for the stellar review Paige! It's good to know our customers apricate Ross' hard work and dedication as much as we do! We are lucky to have him, and lucky to have you as one of our valued customers!!! "
Crystal Rutledge
February 16, 2024
"Barbara Fendley was wonderful!! Didn't just feel like a customer. She made me feel like family ❤️. Very thorough and professional. Very happy with my service"
"we are so happy to hear that you have had such a wonderful experience with us! Welcome to State Farm we are so excited to have you Crystal!"
Ronnie Haynes
February 6, 2024
"Great, friendly service!"
"Thanks Ronnie! We appreciate your loyalty to our business and this AMAZING review!"
Maddy B
February 6, 2024
"Amazing! Staff was incredibly friendly and really help me get the best possible rates and coverage. Highly recommend!"
"Thank you Maddy! As a team we strive to ALWAYS do what is best for the customer. "
Amanda Bedford
February 6, 2024
"Great people to work with! Barbara is the best !!!!"
"Thanks Amanda! We are so grateful to have Barbara on our team. We are glad you appreciate her as much as we do!"
Mary Ervin
February 6, 2024
"Amazing people always so kind and hardworking"
"We think customers like you are amazing Mary! Thanks for the 5-star review!"
Melina Dailey
February 6, 2024
"Exceptional experience with my insurance agent. Their expertise and attention to detail ensured I got the best coverage tailored to my needs. All of the office staff are responsive, helpful, and genuinely care about taking care of all of my family’s insurance needs. Highly recommend for personalized and reliable service. Thank you JP State Farm!"
"No Thank you Melina! Its spectacular customers like you that allow us the opportunity to let our team's knowledge, insights and talents shine in providing the best possible coverage to you and your family. Keeping you protected is what matters most to us at JP Dailey State Farm! "
Amanda Dailey
February 6, 2024
"Best of the best!"
"Thanks for the wonderful review!"
Lisa Dailey
February 6, 2024
"If you want a great agent and staff to take care of your insurance needs, this is the one! JP and his staff could not be better at responding and taking care of every situation you have! You definitely want these honest, responsible, down to earth caring people taking care of your business! Great agency, hard workin, friendly and trustworthy people! You won’t regret using JP Dailey as your State Farm Agent!"
"Your heart-warming words mean so much to us Lisa! We are honored to have your business, Thank you so much!"
Maria Knowles
February 6, 2024
"JP always has our best interest at heart and the whole office is friendly and kind."
"Thank you for the review, Maria! We strive to make everyday a good day here at JP Dailey State Farm!"