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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shayla Palmer

December 3, 2024

5  out of  5
rating by Shayla Palmer
"They are very knowledgeable and very efficient."
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Michelle Dailey

November 26, 2024

5  out of  5
rating by Michelle Dailey
"JP cares about his customers and his community. State Farm is a reliable company with excellent quality of coverage!"
We responded:
"We are so proud to serve this community and protect our valued customers! Thank you so much for the stellar review! "
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Ronald Murray

November 26, 2024

5  out of  5
rating by Ronald Murray
"Friendly and knowledgeable staff!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wayne Burch

November 26, 2024

5  out of  5
rating by Wayne Burch
"J.p. and his team will fight for you. Had a wiring issue thanks to a mouse. At every turn I hit problems. Called his office and he took care of me. Great agent and wonderful team!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pat Bunn

November 16, 2024

3  out of  5
rating by Pat Bunn
"Expensive"
We responded:
"Thank you for taking the time to leave us a review. Your feedback is important to us as we continually work to improve our services. If there is anything specific that didn’t meet your expectations, please let us know. We are dedicated to providing the best possible insurance experience and would love the opportunity to address any concerns you may have and deliver 5-star service."
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Louise Gressett

October 21, 2024

5  out of  5
rating by Louise Gressett
"They are the greatest! If you have house,car, or even a new driver,... they have the best prices of anyone! Always helpful and take the time to explain and actually care. I recommend 100 percent to go to JP Daily State Farm! They treat you like family and have the best premiums!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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WOAT ToddStewart

October 17, 2024

5  out of  5
rating by WOAT ToddStewart
"I happen to have a very great relationship with J P personally and his staff. He is a very real and down to earth person that you can enjoy a laugh with and eager to help. They are locally operated and owned. This means, like us at Workout Anytime Pell City, you can actually speak to a real person and even meet him. Great fella and great staff. Yes I do have insurance with them and they actually saved me some money with better coverage than I had. They will treat you like a real person. Shout out to my friend, Dawn Hawkins, that works for JP. Dawn, you are always so sweet and kind."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Linda Bishop

October 16, 2024

5  out of  5
rating by Linda Bishop
"I have had State Farm Insurance for 60 Years. I have had car, jewelry, house, and renter coverage with State Farm and they have always been their when I needed them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Evans

October 16, 2024

5  out of  5
rating by Melissa Evans
"They are all very friendly and helpful with any questions you may have. I've been with them for almost 5 yrs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Hannah Gentry

October 11, 2024

5  out of  5
rating by Hannah Gentry
"Highly recommend! Excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ann Williams

October 10, 2024

5  out of  5
rating by Ann Williams
"I switched over all my policies from GEICO to State Farm and it was a GREAT DECISION! The staff is amazing. They are always there for us. Makes my life a little bit easier. Thanks State Farm for everything you do!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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RENEE BISHOP

October 9, 2024

5  out of  5
rating by RENEE BISHOP
"I made the switch to JP Dailey-State Farm Insurance and so glad I did. Alisa Hawkins saved me money on my auto and renters insurance. She is always ready to assist, knowledgeable and very nice. I'm glad I joined the JP Dailey-State Farm Insurance family, and they do make you feel like family. I highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Johnny St. John

October 8, 2024

5  out of  5
rating by Johnny St. John
"Ross Cotney at JP Dailey’s office was able to give me save me $900 WITH better coverage than my previous provider. They are worth the phone call or visit!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ricky Morton

October 7, 2024

5  out of  5
rating by Ricky Morton
"We have been with yalls insurance and we love and enjoy it thank you so much ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jennifer Ard-Hinton

October 4, 2024

1  out of  5
rating by Jennifer Ard-Hinton
"JP Daily State Farm Insurance Agency I have been with State Farm for 25 years. I have never had so much trouble than in the last 2 years. JP Daily wanted me to sign an exclusion on my youngest daughter. Fine. I explained that I was working out of town but was headed home I would be there about 2:30pm. I got there at 2:15 and they had closed for the day. I went again to sign the exclusion which I thought was successful. A few weeks later they are asking me to come back down and sign another one because the first one was not filled out correctly. The 3rd time I signed JP Daily assured me it was a done deal. Then my other daughter purchased a little Mitsubishi. We added to our insurance the same day we purchased. I naturally assumed we would sign another exclusion on my youngest daughter. Same scenario. JP and Holly could not get the paperwork correct. Then I got a text from JP Daily saying ignore the cancellation notice on the Mitsubishi. The next day I got the cancellation notice. I assumed it was all sorted that perhaps they were back logged etc since it was Christmas time. January came and since October my rates has increased significantly. In the meantime, JP had the Mitsubishi tied up in so much convoluted red tape I finally had had enough. I did not change companies but changed agents. In the middle of this my husband and I of 25 years divorced. It was an act of congress to get them to separate our policies. JP still had the escrow account on the property in my ex husband’s name. And he was receiving my extra discounts for multiple policies. I was never refunded or credited that back despite numerous occasions to rectify the situation. I changed agents and explained to my new agent what was happening with JP and his team. She was astonished at what had been going on. The Mitsubishi was tied up with so many issues concerning the incorrect exclusion that my new agent recommended that I should cancel that policy and start a completely new one. I was concerned that would tarnish the insurance history that my daughter had. Fast forward to March. My daughter is getting notices from the state to provide proof of insurance. She went to the courthouse Friday to present them with proof. They wanted a specific date. My new agent restarted my policy on my daughter’s car January 22nd. The same day I realized everything was all wrong. They wanted proof of insurance for January 9th which no one seems to be able to provide for me. Now I cannot get JP Daily to return to my phone calls or my emails. The state wants to fine my daughter up to 500 dollars with the possibility of suspending her driver’s license and registration. My new agent agrees that this is completely JP’s fault. Simply because he could not get the paperwork on the exclusion correct. I miss the part where that’s mine or my daughter’s fault. JP Daily still will not return my calls or my emails. I will be in contact with a lawyer and 6 on your side. This has been a frustrating nightmare for months. I would like to add that the only person who is competent and remotely helpful in his agency is Barbara. I appreciate her kindness and willingness to try to help me. Since then I have spoken to several people that have had issues with JP Daily and his agency. I absolutely would not recommend JP Daily’s agency at all. I would also like to add that Google is requiring me to select 1 star so I may leave this review. ***update*** JP finally returned my call a few days later only to upset me. My daughter finally just paid the 300$ fine that he apparently felt no responsibility or remorse for. Ridiculous. If he had made this right I would have praised him for taking care of the situation. I would not recommend. He still"
We responded:
"Dear Jennifer Murray, We apologize for the negative experience you had with the JP Dailey State Farm Agency. We understand the frustration you felt with the multiple issues regarding the exclusion paperwork and the subsequent cancellation notice. It is not the level of service we strive to provide to our valued customers. We appreciate your patience and understanding during this difficult time, especially with the divorce and policy separation. We apologize for any inconvenience caused by the delays in rectifying the escrow account and the failure to refund or credit the extra discounts. We are sorry to hear about the ongoing issues with the proof of insurance for your daughter's car. We understand the seriousness of the situation and the potential consequences she may face. We assure you that we take full responsibility for any mistakes made in the paperwork process. We apologize for the lack of responsiveness from JP Daily and his team. We understand the frustration this has caused and we are committed to resolving the matter promptly. Our customer service team will reach out to you directly to assist with the proof of insurance issue and address any other concerns you may have. We appreciate your feedback regarding Barbara's assistance and kindness. We will ensure that she receives recognition for her efforts. We value your loyalty as a long-term State Farm customer and we are truly sorry for the negative experience you had with our agency. Thank you for bringing these issues to our attention. "
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Stanley Carsia

October 2, 2024

5  out of  5
rating by Stanley Carsia
"John Reed Helped me get the best possible deal on my Homeowners insurance! Now I’m saving money!"
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Mr. Gus

September 27, 2024

5  out of  5
rating by Mr. Gus
"We needed home owners insurance for a new property in Talladega county. We had tried to insure with our old standby USAA, but USAA coulld not answer questions about multiple owners and provide the policy quickly. Ross Cotney got the answers we needed from State Farm quickly and promptly issued us a binder. The price he quoted was competitve and it's nice that his office is conveniently close to our new property. Ross is personable, polite and professional. What a combination!"
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Sherry Daniel

September 25, 2024

5  out of  5
rating by Sherry Daniel
"Dawn Hawkins was great. Well pleased with this agency"
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Cindy Fortenberry

September 25, 2024

5  out of  5
rating by Cindy Fortenberry
"Everyone is so friendly and knowledgeable. They will do what they can to ensure that I am getting the best value for my money. They are very responsive. Dawn is this best, we changed cars recently and she was right on top of it. She also helped my dad with home insurance. I would recommend them."
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Mary McBride

September 10, 2024

5  out of  5
rating by Mary McBride
"Everyone is so friendly and knowledgeable. They will do what they can to ensure that I am getting the best value for my money. They are very responsive as well. I have never waited more than an hour for a call back, if a call back was needed."
We responded:
"Thanks so much for the wonderful review Mary! I believe I have the best staff and I'm so grateful that our customers see how Wonderful they are too! "
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Krystal Poe

August 29, 2024

5  out of  5
rating by Krystal Poe
"Awesome insurance agent!!!! Very helpful!"
We responded:
"Thanks so much Krystal! we take so much pride in our work, we are so glad that it shows! "
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Anita Brown

August 28, 2024

5  out of  5
rating by Anita Brown
"Can’t thank Ross enough for helping me with my auto insurance! My auto insurance went up $75 a month last month. I’ve had Home insurance with State Farm for years so I reached out to check on their auto insurance and he saved me more than the $75 a month increase with a former company and also lowered my deductible!! As a person of limited income, this was HUGE!! Can’t tell you how much I appreciate the service the knowledge professionalism that help me reduce my auto insurance!! Thanks again to State Farm will definitely recommend them to friends and family or anyone that I know is in need of auto or home insurance! Thank you again Anita Brown"
We responded:
"Wow, Anita Thanks for the AMAGING review! We love to hear when we are able to help our customers. "
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Brenda Self

August 14, 2024

5  out of  5
rating by Brenda Self
"The people are very knowledgeable and very helpful. I am very happy with this agency."
We responded:
"We LOVE hearing that our customers are happy! Thanks so much for the review Brenda! "
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raquil ward

August 8, 2024

5  out of  5
rating by raquil ward
"The best place for all your insurance needs. Make sure to ask for Ross Cotney. He will beat all competors rates! Raquil Ward"
We responded:
"Thanks so much Raquil! "
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Allen Holt

August 8, 2024

5  out of  5
rating by Allen Holt
"Always great service!!! Never been disappointed!!! Very professional and always helpful with any questions I may have…."
We responded:
"We strive to do and be the very best for your customers here at JP Dailey State Farm! "