State Farm® Insurance Agent JP Dailey

"Everyone is so friendly and knowledgeable. They will do what they can to ensure that I am getting the best value for my money. They are very responsive as well. I have never waited more than an hour for a call back, if a call back was needed."

"Awesome insurance agent!!!! Very helpful!"

"Can’t thank Ross enough for helping me with my auto insurance! My auto insurance went up $75 a month last month. I’ve had Home insurance with State Farm for years so I reached out to check on their auto insurance and he saved me more than the $75 a month increase with a former company and also lowered my deductible!! As a person of limited income, this was HUGE!! Can’t tell you how much I appreciate the service the knowledge professionalism that help me reduce my auto insurance!! Thanks again to State Farm will definitely recommend them to friends and family or anyone that I know is in need of auto or home insurance! Thank you again Anita Brown"

"The people are very knowledgeable and very helpful. I am very happy with this agency."

"The best place for all your insurance needs. Make sure to ask for Ross Cotney. He will beat all competors rates! Raquil Ward"

"Always great service!!! Never been disappointed!!! Very professional and always helpful with any questions I may have…."

"I have used JP Daily for years! Never been disappointed and everyone is super friendly! I was very impressed when I first became his client when one day I had gone to his office to pay my premium and before I left in my car he came up to my car and introduced himself. I felt he went out of his way. Thank you all at JP Daily for being so friendly and helpful!!"

"Jan 2024 I heard a great “JP Dailey - State Farm” review from a family member so I called his office and switched to State Farm that day. Six months later a rock on the highway hit my windshield, and within 24 hrs a long crack appeared. I called and talked to JP Dailey who confirmed the damage was covered, forwarded my call to a State Farm Glass Program Admin, who gave me a choice of repair shops and let me decide which one to contact. The admin contacted the repair shop for me, they contacted me, set up an appt, rep came to my home, and replaced windshield …all within 22 hours of my initial ph call. I highly recommend JP Dailey, who was immediately available, and was himself a part in the process of getting the windshield replaced. Thank you, JP Dailey."

"Very efficient service, helpful and friendly staff"

"Jp is the best insurance agent that we deal with"

"JP Daily State Farm Insurance Agency I have been with State Farm for 25 years. I have never had so much trouble than in the last 2 years. JP Daily wanted me to sign an exclusion on my youngest daughter. Fine. I explained that I was working out of town but was headed home I would be there about 2:30pm. I got there at 2:15 and they had closed for the day. I went again to sign the exclusion which I thought was successful. A few weeks later they are asking me to come back down and sign another one because the first one was not filled out correctly. The 3rd time I signed JP Daily assured me it was a done deal. Then my other daughter purchased a little Mitsubishi. We added to our insurance the same day we purchased. I naturally assumed we would sign another exclusion on my youngest daughter. Same scenario. JP and Holly could not get the paperwork correct. Then I got a text from JP Daily saying ignore the cancellation notice on the Mitsubishi. The next day I got the cancellation notice. I assumed it was all sorted that perhaps they were back logged etc since it was Christmas time. January came and since October my rates has increased significantly. In the meantime, JP had the Mitsubishi tied up in so much convoluted red tape I finally had had enough. I did not change companies but changed agents. In the middle of this my husband and I of 25 years divorced. It was an act of congress to get them to separate our policies. JP still had the escrow account on the property in my ex husband’s name. And he was receiving my extra discounts for multiple policies. I was never refunded or credited that back despite numerous occasions to rectify the situation. I changed agents and explained to my new agent what was happening with JP and his team. She was astonished at what had been going on. The Mitsubishi was tied up with so many issues concerning the incorrect exclusion that my new agent recommended that I should cancel that policy and start a completely new one. I was concerned that would tarnish the insurance history that my daughter had. Fast forward to March. My daughter is getting notices from the state to provide proof of insurance. She went to the courthouse Friday to present them with proof. They wanted a specific date. My new agent restarted my policy on my daughter’s car January 22nd. The same day I realized everything was all wrong. They wanted proof of insurance for January 9th which no one seems to be able to provide for me. Now I cannot get JP Daily to return to my phone calls or my emails. The state wants to fine my daughter up to 500 dollars with the possibility of suspending her driver’s license and registration. My new agent agrees that this is completely JP’s fault. Simply because he could not get the paperwork on the exclusion correct. I miss the part where that’s mine or my daughter’s fault. JP Daily still will not return my calls or my emails. I will be in contact with a lawyer and 6 on your side. This has been a frustrating nightmare for months. I would like to add that the only person who is competent and remotely helpful in his agency is Barbara. I appreciate her kindness and willingness to try to help me. Since then I have spoken to several people that have had issues with JP Daily and his agency. I absolutely would not recommend JP Daily’s agency at all. I would also like to add that Google is requiring me to select 1 star so I may leave this review."

"JP is efficient, clear in communication and takes care of your insurance needs! Also responds in a timely manner"

"I've had a great experience with this agency and my agent, Ross. My questions are always answered in a timely manner and extra effort is always paid to my needs. Highly recommend."

"Excellent customer service and professionalism! I HIGHLY recommend that you handle all of your insurance needs with JP and his staff! You wont be disappointed!"

"I would highly recommend JP and his staff for all your insurance needs! They are very knowledgeable and so very helpful!!"

"I have had an excellent experience at this agency. They are prompt and listen so well to what I want and need. Extra shout out to Ross Cotney. He was awesome. I highly recommend this agency."

"Barbara Fendley was wonderful!! Didn't just feel like a customer. She made me feel like family ❤️. Very thorough and professional. Very happy with my service"

"Great, friendly service!"

"Amazing! Staff was incredibly friendly and really help me get the best possible rates and coverage. Highly recommend!"

"Great people to work with! Barbara is the best !!!!"

"Amazing people always so kind and hardworking"

"Exceptional experience with my insurance agent. Their expertise and attention to detail ensured I got the best coverage tailored to my needs. All of the office staff are responsive, helpful, and genuinely care about taking care of all of my family’s insurance needs. Highly recommend for personalized and reliable service. Thank you JP State Farm!"

"Best of the best!"

"If you want a great agent and staff to take care of your insurance needs, this is the one! JP and his staff could not be better at responding and taking care of every situation you have! You definitely want these honest, responsible, down to earth caring people taking care of your business! Great agency, hard workin, friendly and trustworthy people! You won’t regret using JP Dailey as your State Farm Agent!"

"JP always has our best interest at heart and the whole office is friendly and kind."